Twin river hotel and casino12/8/2023 ![]() ![]() We've stayed twice at the new Twin River Casino Hotel. Not happy about this place and will not be returning. It’s 6 degrees out and blowing negatives. Yes there’s a shuttle but only one and it took quite a while to arrive. Also, parking is horrible! 11:00am and the lot for the hotel was full. We are no longer interested in staying at this place, but when I tried to talk to the manager of the hotel to see if we could do something about it, I felt like I was at a car sales place- the manager would only talk to me through the front desk clerk. So yes, people are not allowed to smoke in the section, but it reeks of smoke regardless. ![]() Or you can leave the building and walk all the way around in the parking lot to the South entrance, but this 6 degree day I’m not interested in doing that. The non-smoking floor reeks of smoke and if you stay at the hotel, you basically have to walk through the entire smoking floor to get to the 2nd floor (which is the “non-smoking” floor). Very disappointed at this casino and hotel. ![]()
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